Returns & Exchanges

We want you to love your SCOUT gear, but if you are not completely satisfied, we accept returns of unused items in their original packaging within 30 days of purchase. Please note that personalized or final sale items are not eligible for return or exchange.

1

Start Your Return

Visit our online return portal and enter your order number and zip code to initiate the process and select the items you wish to send back.

2

Print Your Label

Once your request is approved, download and print the prepaid shipping label provided via email and securely pack your items.

3

Ship It Back

Drop off your package at any authorized carrier location; ensure the original hangtags are attached to avoid processing delays.

4

Receive Your Refund

After our warehouse inspects the returned goods, your refund will be issued to the original payment method within 7-10 business days.

📅

30-Day Window

Return within 30 days of delivery

📦

Free Returns

Prepaid shipping label provided

💳

Fast Refunds

5-7 business days processing